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    "provider_name": "ReleaseWire",
    "provider_url": "http:\/\/www.releasewire.com\/",
    "title": "Contact Center Software Market to Grow at 15% CAGR to 2024: By Key Players: IBM, Mitel, NEC, Nice, Nixxis, Oracle, Fenero, Five9, Genesys",
    "author_name": "Global Market Insights, Inc.",
    "author_url": "https:\/\/www.gminsights.com\/"
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