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    "provider_name": "ReleaseWire",
    "provider_url": "http:\/\/www.releasewire.com\/",
    "title": "What's the Next Big Thing in the Cloud-Based ITSM Market? BMC Software, Inc., CA Technologies, Service Now, Cherwell Software, LLC, Hewlett Packard Enterprise Company, and HEAT Software USA",
    "author_name": "Future Market Insights",
    "author_url": "http:\/\/www.futuremarketinsights.com\/"
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